Nortek Global HVAC Amalgamate Service Team

At Nortek Global HVAC delivering unbeatable customer service is an integral part of our business as we sell an extensive range of HVAC products through a network of heating contractors based in the UK to which we offer significant after sales support via our Service department.

We endeavour to give constant improvement within our Service sector; the Service Team has now amalgamated across all AmbiRad, AmbiRad, Benson, Nordair Niche and Airbloc branded products to create a unified improvement of our current service.

The department consists of a large group of Gas Safe ACS/OFTEC registered field agents located throughout the UK whom are also supported by an internal Service Control Team, by combining all sectors of our Service Team it will provide one consolidated national function.

The merging of the sector will dramatically improve response times as we will have engineers covering all areas of the UK reporting to one internal Service Team managing all enquiries.

Graham Fage Nortek Service Manager comments “This is a worthy project to help the department and the business develop within the ever growing industry which will adhere to thus benefit the customers after-care needs”.

In creating an integrated Nortek Global HVAC Service department we have confidence in moving forward to create the highest level of after-care throughout the UK to match the high level of HVAC products that we now produce.